Frequently Asked Questions
Everything you need to know about your Troll Co. gear.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items. Simply visit our returns portal to start your exchange or refund process.
How should I wash my Troll Co. apparel?
To maintain the quality of the prints and fabric, we recommend washing your items in cold water inside out and tumble drying on low heat or air drying.
Do you offer international shipping?
Yes, we ship our products worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Sezzle.